Frequently Asked Questions

Answers to the questions I get asked most often about process, pricing, and tools.

What is a CAT tool, and why does it matter to me?

A CAT (computer-assisted translation) tool builds a translation memory (TM) as I work — a database of previously translated segments. On documents with repeated or similar content, this lets me reuse prior work instead of re-translating from scratch, which speeds up delivery and reduces cost, typically by 20–70% depending on how repetitive the source text is.

How is pricing calculated?

Per source word, starting at €0.06/word, with automatic discounts applied to repeated or TM-matched content. You'll always get an exact quote before work begins — no hourly billing surprises.

Can you handle formatted documents (InDesign, FrameMaker, PDF)?

Yes. I regularly work directly in FrameMaker and InDesign source files, and can reconstruct fixed-layout PDFs into editable documents when no source file is available.

How do I get a quote?

Send the document (or a representative sample, for larger projects) through the contact form or by email. Quotes are free and non-binding.

How quickly do you respond?

I check email regularly throughout the working day and normally reply within a few hours during business hours (CET).

How do I pay?

Bank transfer or PayPal. Payment details are included with every invoice.

Do you sign NDAs?

Yes — this is standard practice for clinical, regulatory, and patent work, and I'm happy to sign a client's own NDA or confidentiality agreement before reviewing sensitive material.